Hello,
I was reviewing order 7916925 and it looks like I have duplicates of some items. I'm guessing it was because I placed an order for the items before the subscriptions for PF2 were finalized. Would it be possible to cancel the duplicate, non-subscription item for the following?
Pathfinder GM Screen
Pathfinder Character Sheet Pack
Pathfinder Combat Pad
Pathfinder Condition Card Deck
Many thanks.
Hello again,
I really don't want to be charged twice for these items when I have asked for the duplicate items to be removed. Please remove the duplicate items.
Hello Again,
I do apologize for being a bother but I still haven't gotten any response regarding the duplicate items.
FYI, the forum posts are answered from oldest to newest, and every time you reply to your own thread it gets further away from being answered unfortunately. There's a massive backlog of requests similar to yours that they're working through. I think that the approval to start shipping - and therefore charging - for the subscriptions won't be submitted until all the change request emails and threads are answered so hopefully you should be fine, but it'll be quicker if you stop bumping the post. If you're particularly worried you could always try ringing them.
Hello Uncle,
I have removed the duplicate items and sent you an updated email confirmation.
Ngodrup is correct, bumping a thread means it will push it further back and take us longer to see and respond to.
My apologies, Diego. I was unaware.