Canceling subscriptions


Customer Service

RPG Superstar 2013 Top 8

May I cancel all of my subscriptions with the end of PFRPG 1e? I do still want the last issue of Tyrant's Grasp, but I'm not interested in Age of Ashes.

Thank you.

RPG Superstar 2013 Top 8

I posted this a week ago but haven't heard anything back. Did this get lost in the shuffle?

Thanks.

Customer Service Representative

Hello Demiurge 1138,

I have scheduled your subscription to cancel after generating the final volume of Tyrant's Grasp. When you receive your next subscription confirmation email, ensure that it has only the volume you would like. Your subscription should cancel automatically after that!

We do CS posts from earliest (or "oldest") and work forward, so bumping your thread may make us notice it much later! This is contrary to how most forum environments work, so I'm just mentioning this in threads I've noticed have been bumped hoping to get seen, but actually help it do just the opposite. I'm doing my best to catch these right now, as I've noticed the frequency go up since we have been keep the inbox and forum response time comparable. That backlog time is currently looking about 5 business days behind.

RPG Superstar 2013 Top 8

Sam Phelan wrote:

Hello Demiurge 1138,

I have scheduled your subscription to cancel after generating the final volume of Tyrant's Grasp. When you receive your next subscription confirmation email, ensure that it has only the volume you would like. Your subscription should cancel automatically after that!

We do CS posts from earliest (or "oldest") and work forward, so bumping your thread may make us notice it much later! This is contrary to how most forum environments work, so I'm just mentioning this in threads I've noticed have been bumped hoping to get seen, but actually help it do just the opposite. I'm doing my best to catch these right now, as I've noticed the frequency go up since we have been keep the inbox and forum response time comparable. That backlog time is currently looking about 5 business days behind.

Thank you, and thank you for explaining how your forum system works!

Community / Forums / Archive / Paizo / Customer Service / Canceling subscriptions All Messageboards
Recent threads in Customer Service