Damaged mini is PFBattles order


Customer Service


Hi Paizo

I received my latest PFBattles shipment and had a few breakages this time around. Most of them I was able to fix with glue (or had more than enough multiple copies). However, my Pharasma mini has a broken off spire of rock. I’ve tried regluing it, but it just isn’t holding.

Any chance I’d be able to get a replacement of that mini?

Paizo Employee Customer Service Representative

Hi Steve,

Thanks for letting us know! I'm sorry to hear that your Pharasma had some issues getting to you. If you want to go ahead and send us a picture or two to our CS email, we'll pass those along for feedback and see what we can to do get her all fixed up for ya. Just let me know if you have other questions in the meantime.

Thanks, hope you're having a great weekend! :)


Hi Katina

No worries. Given a replacement was available, I had a go heating up a needle, sliding it into the pillar and then pinning the stalacmite on top. It actually turned out okay. It's visible but only if you know to look for it. So I won't bother with the replacement process.

If you keep really, really detailed notes of this kind of thing - it was the rear left. :)

Cheers
Steve

Paizo Employee Customer Service Representative

Hi Steve,

Well it sounds like you've got things under control then! I'll go ahead and pass along your feedback about the positioning, and if you change your mind and decide it would be worth a replacement, just let me know. Thanks, and enjoy your deity! :D

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