Never given the PaizoCon Pickup option


Customer Service

Silver Crusade RPG Superstar 2014 Top 16

Hello all!
I have a subscription order # 4751856 for the PACG Core and Curse of the Crimson Thrones sets that is now pending, but I never got the option to choose PaizoCon pickup for. I just checked my subscriptions page like 3 days ago and it wasn't an option, and I assumed that it was too EARLY to choose it, then I just saw in the May subscription thread today that May 8th was the deadline. Can we get this resolved? I really don't want to have to pay the $26.00 shipping that these would cost me.
Thanks!
Tyler Beck

Customer Service Representative

Hello Tyler,

Our tech team is taking a look at our ability to do this. I was not able to just change the shipping option to convention pickup as I thought I might still be able to do. They are seeing if they can make some adjustments to allow this. I will update you as we make progress!

Silver Crusade RPG Superstar 2014 Top 16

Sam Phelan wrote:

Hello Tyler,

Our tech team is taking a look at our ability to do this. I was not able to just change the shipping option to convention pickup as I thought I might still be able to do. They are seeing if they can make some adjustments to allow this. I will update you as we make progress!

Thanks so much Sam, I appreciate all your help!


Pathfinder Battles Case Subscriber; Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Just so you are aware this was not an isolated instance, I too was unable to find any way to elect convention pickup for my subscription items.

I am concerned this will be an issue for GenCon too, which would be a much bigger issue for me.

Customer Service Representative

Hello Tyler,

You can thank our lovely tech team for finding a way to sort out how to get your order set up for PaizoCon. You should be good to go in that regard!

Hello numbat1,

I'm sorry about any difficulties anyone had in getting their subscriptions set to PaizoCon pickup. I will pass along your concerns about GenCon, as we also want that pickup to go as smooth as possible with all the new releases!

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