Order 7769050


Customer Service


Can you take a look at my order. It was just below $120 after the discounts and the shipping changed after placing the order. Both packages are 15 lbs, but one bugged out and $27.05 instead of the $14.54 it should be and that the other package is.

Thanks.

Customer Service Representative

Hello Fran,

Thank you for letting us know. I had the system recalculate the shipping prices and it estimated closer to your expected shipping costs. I have sent you a new confirmation email that reflects the updated shipping costs. The authorizations open on your card will close as soon as possible, and we will only finalize charges for the reduced cost.

If you have any questions or concerns, please let us know. Thank you!

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