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Hello dear Paizo CS,
I'm sure this is probably on the Postal Service but is there any recourse from your side of things for if an Adventure Path subscription was received with the whole envelope (with the normal 'DO NOT BEND' warning above the shipping address) having been significantly bent and thus caused very noticeable warping in the Adventure Path spine? I received the envelope sometime today and immediately noticed on picking it up that the whole thing had been folded a time or two before being straightened out. The book itself has one very significant bend and one less noticeable one in its spine because of this mishandling.
I'm included some images of the issue:
Image 1
Image 2
Image 3
Hello Draconas,
I'm sorry to see that your package was damaged in transit! I have set up a replacement for this volume in your sidecart to ship with your next subscription volume. Hopefully the slightly thicker envelope will deter folding during the shipping process.
Feel free to keep and use the damaged copy in the meantime! If you have any questions or concerns, please let us know. Thank you!