I've been looking all the site for an answer and couldn't find it. Anyways why is that my order still pending even though I've paid you guys months ago. Might have to cancel if this is so scam I'll never get what I paid far in advance for.
Hello Bobbytalentino,
The order number you provided contains a pair of preorder items that will not be released until May. We cannot ship items prior to their release, which is why the order is still pending.
When you submitted your order, your card may have been authorized for the purchase price. This authorization should have long expired without a finalized charge. This is because we do not charge for any product until it ships out to you, which for these products will be in May. I looked up our transaction history to ensure this was the case, and I can confirm that we have not charged you for this order.
I understand your concern in receiving your products, and I can assure you that you have not been charged, and the only reason for the wait is the preorder status of the items. If you have any questions or concerns, please let us know. Thank you!