Order 7656508


Customer Service

Dark Archive

Not ready to freak out yet because I have not received my stuff but according to tracking the package was transferred to a Post Office 30 miles away and that was 7 days ago. Just giving you a heads up since usually it doesnt go to that post office at all before coming to my area and usually I will get my package like 2 days after I see the last tracking post office listed. Thanks

Customer Service Representative

Hello DmRrostarr,

Our records indicate that the package was shipped from our warehouse on February 6th. The estimated 4-8 business days shipping time still includes today, February 19th. When these packages do get lost, it is often at that transferred to Post Office step, but there is always a chance that the package is merely delayed or missed a tracking scan.

Please let us know if the package has not arrived in a day or two. We will set up a replacement for the lost items. Thank you!

Dark Archive

If I dont receive anything or see an update by Saturday evening, I will let you know. Thank you.

Dark Archive

Hi Sam. Sadly, I did not receive my books.

Thanks

Customer Service Representative

Hello DMRrostarr,

I'm sorry to hear that. These things do happen sometimes though. I have set up a replacement order for the missing package. You should soon receive a confirmation email for these replacements. Please let us know if you have any questions or concerns. Thank you!

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