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Trying again as this "wonderful" site ate my last post
I tried to create an account for a friend.
Seemed to work ok. Went to make a post.
It then sent me into some captcha hell trying to confirm that I was a person.
Some completely inobvious question was asked with multiple gibberish options provided
I chose the least silly answer and cut and pasted it.
That was obviously wrong as it asked me another nonsense question with more random gibberish to choose from.
Eventually I hit some limit and it decided that my account was obviously spam.
Captchas are very user unfriendly in the first place. But captchas where it isn't at all even remotely clear what you want really, really, really suck.
And I've been playing your game for 12 years. If I can't figure out what the heck you want how do you expect a newby to?
That profile is now set to [SPAM] <email address redacted>
I'm guessing if my friend contacts you the account will get reset eventually. But that is crazy.
If you actually want new customers you should probably fix this.
And this was a LOT more polite than my first (not sent) post. This was REALLY frustrating

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We regularly tweak the settings of our anti-spam measures, especially when there is a high volume of spam posts, but false positives are a major concern. If new posters are erroneously having their posts filtered as spam with the current settings, we want to fix it as soon as possible. Could you PM me the email address of the account so I can take a look and determine what went wrong?