
Heine Stick |

Hullo,
So I just noticed that the Construct Builder's Handbook was not included in the November subscription package (#7547384). I'm not seeing it in the authorization and shipment mails.
I should've checked the authorization mail for potential issues, but I'm just used to everything being processed as intended.
So, is there a good reason for the book having gone AWOL from my November shipment? Or is it an error?

Sam Phelan Customer Service Representative |

Hello Heine Stick,
I'm unsure why the Construct Handbook did not generate as it was supposed to. I have done this manually and marked the shipping free for this additional package. I will ensure that this book goes out to you promptly to minimize the difference in shipping time between this and your other subscription products.
If you have any questions or concerns, please let me know. Thank you!

Heine Stick |

Hello Heine Stick,
I'm unsure why the Construct Handbook did not generate as it was supposed to. I have done this manually and marked the shipping free for this additional package. I will ensure that this book goes out to you promptly to minimize the difference in shipping time between this and your other subscription products.
If you have any questions or concerns, please let me know. Thank you!
No questions, just gratitude for the work you guys do. Top notch customer service as always!