Cat-thulhu
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Just got the order confirmation and the shipping cost is higher than anticipated on the second non-minus case part, the AP, incentives and dice. Is it possible to ship these via an alternative cheaper method to reduce the shipping cost? Thanks in advance, Jason.
| Sam Phelan Customer Service Representative |
Hello Cat-thulhu,
It appears that there was a cheaper shipping method available to you for these items. I have sent you a new confirmation email with the prices from this cheaper shipping method.
Please let me know if you would like to return the order back to the previous shipping method or make any other alterations to the shipping method, or if this new shipping option is helpful in resolving your concerns with the shipping costs. Thank you!
Cat-thulhu
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Wow the cost Looks good to me. Thanks a heap, as always you guys are great and I appreciate the efforts. Out of curiosity What is mail innovations?
On a note for future reference for myself: If anything I’d be happy to have the case of minis ship the faster more costly way, it the AP, dice and incentives that caught me out a bit.
| Sam Phelan Customer Service Representative |
Hello Cat-thulhu,
Mail Innovations is a sub division of UPS. This option is cheaper than UPS because it moves large quantities of packages to a center as close to the package's destination as it can get. This bulk method is efficient and cheap, although is not as quick as standard UPS. Final delivery is done by your postal service.
Hopefully that answer was useful. If you have any further questions or concerns, please let me know. Thank you!