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So I was playing around with an order last night and applied the downtime code to it, I kept this in my card for awhile and didn't end up pushing the order through, sometime between last night and today the code seems to have fallen off, its still showing as applied in the cart but the discounts are no longer showing on products. Is it still working right or is there something that can be done to unapply it so I can reapply it later when I'm ready to finish my order.
Hello Shadius,
The code isn't applying because you also have it attached to a different 'order'. The items in your Saved for Later section. When an item is put in your cart our system assigns the cart an order number. That number will become the number associated with the order when it is submitted, the sidecart it went into, or in this case the Saved For Later section. Since on our end these are all mostly the same functionally (some minor differences that distinguish what type of 'order' it is). So since the code was attached to those items our system thinks the code has already been used.
I have removed the promo from the Saved For Later items so you should be able to apply it to the items in your cart now. Let me know if it is still giving you problems.