Order 7441762


Customer Service


I am still waiting on delivery of this order. Using the tracking number provided, it says that on 9/13/18 ups delivered it to my local post office. Today (9/19/18) I called the post office because it is still listed as acceptance pending. They informed me that the package has not been transferred to them and that nothing has even been scanned in for the tracking number.

Customer Service Representative

Hello Aaron,

I have set up a replacement for you which should be on its way soon. You will be receiving an email confirmation.


Thank you very much! That’s more than I was expecting!


So, amazingly enough, after calling USPS yesterday, and then contacting you guys, my package miraculously arrived at the post office this morning at 6:20 am, and is supposed to be delivered today.

Is there anyway to cancel the replacement order that you so generously were going to send?

Customer Service Representative

Hello Aaron,

Thank you for the update. I am glad to hear it finally arrived. I have cancelled the replacement so it will not be sent.


Thanks so much for your help. You went above and beyond what I was even hoping for.

Community / Forums / Archive / Paizo / Customer Service / Order 7441762 All Messageboards
Recent threads in Customer Service