Help changing credit card on file


Customer Service


Hello,

I recently found out my Order # 5393044 was declined because the credit card I used for it had expired.

I tried entering a new one, which seems to have been accepted, but there does not seem to be any way I can find to change the existing, declined order to use the new card on file.

Thank you for any assistance you can provide.

Regards,

Aryeh Goretsky

Customer Service Representative

Hello Aryeh,

I have switched the card on the order and the new one authorized successfully. The order should be on its way to you soon.


Hello,

Thank you very much, Diego. Have a great weekend.

Regards,

Aryeh Goretsky

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