Hello, I was wondering why this order was merged with my subscriptions. I ordered these before the subscription orders were generated this month, and since nowadays my subscription shipments almost always seem to ship on or after the street date, I specifically changed the shipping from sidecart to standard shipping (with the associated charge). I had this happen once before, and had just assumed that I must have accidentally left shipping as sidecart, but this time I know I changed it to USPS shipping. At this point I doubt anything can be changed, but in the future, is there some way to prevent this?
Hello Bluescale,
I'm sorry about the previous delays you experienced with your subscription items. At this point I have a hard time pinpointing specifically why these items merged with your subscription items if this is not what you intended. If this happens again, please let us know right away. We can move them out of shipping with subscriptions and be able to check the notes in that month's sidecart to see why the system made the choices it did.
For now, I have made sure that your order is getting ready to ship out, and will leave promptly. Hopefully this will avoid the longer wait time that you were trying to prevent in the first place. Thank you for your patience!