Unable to update \ delete existing payment method


Customer Service

Liberty's Edge

Hello Everyone,
I added my new credit card (07/22 exp). The new card did not become the default despite being checked. I have been also unable to delete or change the old card. Can you please assist in this? I hope you have a good day.

Sincerely,
Dave Harter

Customer Service Representative

Hello Alceste008,

I'm sorry about the delay in response. After our limited website access, we are doing our best to catch up with the CS forum.

I took a look at your account, and it appears that you were able to apply the new updated payment method and delete the old one, as I see the card you specified set as the new default and no other payment methods visible.

If you require any further assistance, please let me know. Thank you!

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