
John Templeton |

Yeah, I have been Pending since Jul 12 so I am starting to get a bit worried. Guess I am just looking for some reassuring as I am sure things are crazy with GenCon, The Playtest Amazon mess up and such. Thank you for your time.

Sam Phelan Customer Service Representative |

Hello John,
Your order has been delayed because the Combat Tiers that are in the order have recently gone out of stock in our warehouse. The message I am getting is that the stock on hand is promised to prior orders. This order is now waiting for stock to come in from another supplier. If you would like the order to go out right away, we would need to cancel the Combat Tiers item from the order. Please let em know if you would like to do this. Thank you!

John Templeton |

I love you guys in CS but there should be like an auto notice on that kind of stuff. Yeah, Go ahead and canel the tiers. I will reorder them later. Thank you

Sam Phelan Customer Service Representative |

Hello John,
I would be all for empowering you guys with an auto notice of product availability in your orders. We will have to bring that up as a system change for the future.
For the time being, I have removed the combat tiers from your order and have pushed the order down to the warehouse to be sent out to you promptly. If you have any questions or concerns, please let me know. Thank you!