Concern regarding mounting order contents


Customer Service

Horizon Hunters

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Hi,

I have not received any packages from Paizo since April 2018 - that's going on 4 months! On my current order there are details stating:

Originally expected to ship in an unknown time frame
Waiting for backordered product(s)

My question is:

Why is the order being held and not sent, and the items on back order not simply being moved onto the following month's subscription order delivery? Surely someone is monitoring the orders situation to prevent this sort of thing from happening???

Just a thought:
How am I expected to play Starfinder, when the products I have ordered are not coming to me in due time?

Some information would be nice.

Customer Service Representative

Hi Griffonbat!

We're so sorry about the delay. I'm looking into the details of your order, and will follow up with you via email.

Horizon Hunters

Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Thanks Virginia. I will send you an email for more clarification.

Cheers.

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