| Sam Phelan Customer Service Representative |
Helly Cylerist,
I’ve looked into your order and everything seems to be fine, in fact, it appears that your order has shipped out! We are still in the process of shipping subscription orders for this month. Since we have a lot of subscription orders to send out each month, we generally allow a two week window to get all of them processed and sent out.
If you have any questions or concerns, please let me know. Thank you!