Pending Order


Customer Service


Hi,

I placed an order over a week ago and it still has not been approved. I'm getting worried, because on the "email receipt" it says "Payment Pending until 7/26" which was yesterday. And the money has not come out of my account.
Trying to understand whether or not I should be worried.

Customer Service Representative

Hello JLSilvar,

I took a look at the order and it appears that Virginia was able to help you earlier today! Fantastic! I can see that your order is currently on a picklist and should be shipped out from the warehouse shortly. Thank you for your patience!

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