Can you hold the items in my sidecart until my August subscription shipment?
Thank you for your time and consideration.
Hello Geistlinger,
This is one of those things that is more complicated for us to accomplish than it sounds. As long as the items are in your sidecart, they will try to generate with July subscription orders. Once they have spawned with the July shipment, we can put them back in the sidecart to ensure that they don't ship out until August subscriptions, but this can only be done once the July subscriptions have been generated. You'll have to inform us at that point to move the items back to the sidecart.
Alternatively, we can suspend your subscriptions which will hold off all subscription shipments for up to a month. This will not skip the July subscriptions, but will ask all subscription items for July and anything in the sidecart to ship in August.
Please let me know which of these options you prefer. Thank you!
OK, then just go ahead and suspend my subscription for a month. Thank you.
Hello Geistlinger,
I have suspended your subscriptions for a month. You should receive an email confirming this change to your account. If you have any questions or concerns or decide you would like to resume your subscriptions sooner than August, please let us know. Thank you!