| Gregora |
I have spent the last ten or so minutes trying to change the payment method on this order to what is listed as my secondary payment method. It could just be my caffeine-deprived brain messing up, but it just won't work.
Here's my steps:
went to paizo/My Account/Payment Options
Saw that my preferred payment method is listed
Clicked "change"
Saw that nothing changed.
Tried to manually add my preferred payment method thinking it might cause the site to see that I really don't want to use the currently listed payment method.
Saw it only made a duplicate.
Decided that it might be easier to delete both versions and just insert my preferred payment method.
Nothing changed when my preferred payment method was inserted and saved.
What am I doing wrong? Is this just a case of doing things while my blood caffeine levels are too low or what?
| Sam Phelan Customer Service Representative |
Hello Gregora,
While I'm sure we could all use a little more caffeine in our lives, it's probably not the problem here. It can be quite difficult to change the payment method on an already pending order. I have ensured that the payment method for this order and for future subscriptions has been updated to the other card on your account. You should soon receive an updated confirmation email providing you the new payment method attached ot the order. If you have any questions or concerns, please let me know. Thank you!