May / June subscriptions not yet shipped (Order 5057674)

[EJDean]

Hi,

I'm wondering if order 5057674 is close to shipping? It's the end of June, and my May subscriptions haven't dispatched yet.

Kind regards,
Evan

[Sam Phelan]

Hello EJDean,

Thank you for bringing this order to our attention. It appears that the order was held up because some previous adjustments made to the order made it think that it did not have valid hipping details to be shipped out.

I have ensured that everything on the order is correct and have ensured that it is going down to the warehouse promptly to be shipped out. If you have any questions or concerns, please let me know. Thank you!

[EJDean]

Hi Sam,

Thanks for that!

I noticed that my card was just authorised for the order, but I have enough credit on my Paizo account to cover the cost of the order. Can you change the order to use my credit, please?

Kind regards,
Evan

[Sam Phelan]

Hello EJDean,

Thank you for letting me know! I have applied your store credit to the order and sent you a new confirmation email. Your store credit should now cover the entirety of the order.

[EJDean]

Thanks for doing that so quickly, Sam!