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Switching / Changing / Deleting Old Payment method

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Pathfinder Battles Case Subscriber; Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Hi,

I would like to switch my payment method. I've added a new payment method but there doesn't seem to be a way to delete the old card or to actually change from the old to the new card. There is a "change" button, but it doesn't seem to do anything. I assume this is supposed to allow changing between payment methods that have been added, but it doesn't do anything. Any help would be much appreciated.

- Ron
Customer Service Representative

Hello Ron,

I'm sorry about the difficulty our payment method interface gave you. I have updated your default payment method to the newly added card. I also ensured that this payment method was applied to your pending orders. You should receive confirmation emails for the adjusted orders. Please let me know if I can provide any further assistance. Thank you!
Pathfinder Battles Case Subscriber; Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Thanks! I received the confirmation messages and things look good now.

Is there a proper/easy way to add or change to a new payment method and delete an old payment method that I may have missed? This is the second time I have run into this problem, but I am sure that I have been able to do this in the past without problem.

- Ron

Sam Phelan wrote:

Hello Ron,

I'm sorry about the difficulty our payment method interface gave you. I have updated your default payment method to the newly added card. I also ensured that this payment method was applied to your pending orders. You should receive confirmation emails for the adjusted orders. Please let me know if I can provide any further assistance. Thank you!

Customer Service Representative

Hello Ron,

On your My Subscriptions page, there is a place to update the payment method for your subscriptions. This will change the payment method for all future generated subscriptions. Adjusting the payment method for already pending orders can be a little difficult at times. If you ever run into a situation where an order is not letting you update the payment method, please just let us know, and we will be happy to assist with this. Thank you!
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