Missing weekly emails?


Customer Service


Pathfinder Adventure Path, Lost Omens, Maps, Starfinder Adventure Path Subscriber

Hey all, I noticed I haven't received a weekly email in about 2 weeks. I did go through the confirmation (so not a fan of GDPR requirements lately!) and I also checked my profile and it's set to get all. So am I missing them or did I miss a step somewhere?


Pathfinder Starfinder Society Subscriber

They did recently institute a privacy rules change, and in the process they changed the e-mail settings (even though they said that they did not intend to do so). You should go to your My Accounts page, change the privacy settings for e-mail as desired, and then click on the link in the resulting confirmation e-mail that you should get soon afterwards.


Pathfinder Adventure Path, Lost Omens, Maps, Starfinder Adventure Path Subscriber
David knott 242 wrote:

You should go to your My Accounts page, change the privacy settings for e-mail as desired, and then click on the link in the resulting confirmation e-mail that you should get soon afterwards.

Hey David, thanks. I did go and do that when I got their initial email about having to reopt in. I also double checked this morning and was opted in for it all.

Customer Service Representative

Hello Dhampir984,

Your account is set to receive all of the emails. We haven't sent out a newsletter or anything like that since the GDPR email, so there wasn't one last week or the week before. I've pinged our webstore team just in case but there hasn't been an email for the last 2 weeks.


Pathfinder Adventure Path, Lost Omens, Maps, Starfinder Adventure Path Subscriber
Diego Valdez wrote:

Hello Dhampir984,

Your account is set to receive all of the emails. We haven't sent out a newsletter or anything like that since the GDPR email, so there wasn't one last week or the week before. I've pinged our webstore team just in case but there hasn't been an email for the last 2 weeks.

Thanks for checking all of that Diego. I appreciate it.

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