I purchased two books in PDF format on the evening of 5-31-2018.
The order shows as completed and they are allegedly "in your downloads" according to the web page, however they are not listed or available for download on my account's digital content page.
I have waited nearly 24 hours, and checked my content list from 2 separate devices both before and after clearing my browser cache.
Please advise how I can correct this issue, as I've been charged for these items and cannot access them.
Hello Adderyn,
Thank you for letting us know. You should be able to see the PDFs on your account now. Let me know if you still cannot.