order number 4901970


Customer Service

Silver Crusade

What happened to my May subscription order? It appears to have all gotten pushed back into my sidecart. I did not get any notifications that this was going to happen; the order looked fine just a few days ago.

Paizo Employee Customer Service Representative

Hi Redelia,

Thanks for letting us know! It looks like our system is being grumpy, so some folks got their subscription orders pushed back into the sidecart. I've got yours moved back out into a new order, and I'll be sending you a confirmation email for it in just a moment. Just let me know if anything needs to be adjusted, otherwise you should receive your normal confirmation email once the warehouse has processed it for shipment.

Thanks!
-Katina

Silver Crusade

It looks like some stuff that I meant to end up in my sidecart to be part of the June order got moved too, could you please push that stuff back?

I think the clearest way to do this is for me to state what items I do want to ship out now:
War for the Crown volume
Pact Worlds Pawns
Starfinder maps
Second Darkness
ACG class decks
comics

Thank you very much.

Paizo Employee Customer Service Representative

Hi Redelia,

Thanks for letting me know! I've moved the rest of the stuff back into your sidecart, and I'll be sending you another confirmation email in just a moment. Just let me know if that one looks alright, and I'll get your items on their way.

Thanks!
-Katina

Silver Crusade

Yep, that looks great. I can't tell from looking at it whether it will use my store credit, can you please make sure that it will?

Customer Service Representative

HI Redelia,

I've applied the store credit to the order and I will send you an updated order confirmation email.

If you have any more questions, please let us know.

Thanks!
~Sharaya

Silver Crusade

Thank you very much.

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