Hi,
I need help with my pathfinder 2 playtest order. I have bought it with my old credit card that has recently expired. My bank used to renew my credit card changing only the expiration date but last month, they have sent me a new different card that I have already changed for my subscriptions.
I have tried to do the same for the playtest order but the webpage doesn't´t allow me to do that. Can you change that order to use my new credit card?
Thank you in advance.
Customer Service Representative
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Hi Daniel,
Thank you for letting us know about this! I'm sorry you were having trouble changing your payment method. I've updated the card to the new one on your account, and I've sent you an updated confirmation email for the order. Please look it over to make sure that everything looks correct, and just let me know if any further adjustments need to be made.
Thanks, and have a great weekend!
-Katina
Hi Daniel,
Thank you for letting us know about this! I'm sorry you were having trouble changing your payment method. I've updated the card to the new one on your account, and I've sent you an updated confirmation email for the order. Please look it over to make sure that everything looks correct, and just let me know if any further adjustments need to be made.
Thanks, and have a great weekend!
-Katina
Problem solved. Thanks a lot, Katina!
Great job as always!Great weekend for you too!