Hydra Ship Date?


Customer Service


Order # 4902535
My case is set to arrive later today, but the hydra case incentive is still marked as "not yet shipped." I seem to remember something on the forum or email about delayed shipping of the Hydra minis, but I can't find that post/email any more. Is there an updated ship date expectation for the case incentive? Thanks for your help!

Customer Service Representative

Hi Abelard Minsc,

There have been an assortment of shipping delays this this month's subscriptions, because of some shipping calculation bugs, no a problem specific to the case incentive.

The hydra is on a packing list, so it should be on its way sometime today or tomorrow.

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