| Vexies |
Due to the loss of my card It has become necessary to change the card associated with my subscriptions until a replacement is sent out. I believe I have added and selected a new payment method correctly for my pending transactions but if one of you kind customer service folks can take a peak and make sure everything is good to go i would be very appreciative as I would hate to delay my April shipment with any snafu on my end.
Thanks in advance.
| Diego Valdez Customer Service Representative |
Hello Vexies,
I do see that you successfully updated the payment method attached to your subscriptions. I see a different card attached to both of your pending orders though. It is hard for me to tell if that is the old card though as it has a later expiration date. Should I switch both orders to the card attached to your subscription?
| Vexies |
Diego,
Thanks for looking into this for me. The card I have attached temporarily to my subscriptions is the correct one for now. I see my Play Test pre-order is still associated with the old card I am having to replace. if its going to cause problems with the pre-order please switch anything that would be affected to the payment method attached to the subscriptions.
I should be receiving my replacement card in the next few days and will be switching everything back over to it. I just wanted to get a usable card associated with all my orders now as I know April should be shipping soon. Will I be able to swap the Pathfinder pre-order back to my replacement card once it arrives?