Unable to fix issue - View Cart & Checkout crashes


Customer Service

Grand Lodge

I'm unable to view my cart or checkout.

I believe the bug may be caused by moving a save for later item into the cart (which failed) and then attempting to add the same item from the page which possibly caused a duplicate. That damn Harsk shirt!

If you could remove the duplicate or clear out the cart i would be very happy and able to shop again :)

(I sent an email as well but haven't heard back so apologies for any duplicate reports).

Customer Service Representative

1 person marked this as a favorite.

Hello Gorignak227,

The shirt appears to be what was causing the issue. It has been removed from your cart. Let me know if you still can't access your cart.

Grand Lodge

Thank you very much, that did the trick.

Will miss you harsk (╯︵╰,)

Paizo Employee Customer Service Representative

Hi Gorginak,

I think you may still be able to order the Harsk shirt separately, I think it's just the combination with this order that may have been giving our system some problems. If you do decide to order it separately or with other items, just let me know and I can make sure that everything looks ok with it.

Thanks, and have a great weekend!
-Katina

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