Order #4074312


Customer Service


Hi,

I like to ask about my order. Will it be shipped soon? coz I'm itching to play my Rise of The Runelords and Wrath of the Righteous sets with the new stuffs from the class decks.

Thanks,
Chris

Customer Service Representative

Hello Cm3,

There are some items we have to get from a distributor or manufacturer when an order is placed for them. These items will show a longer ship out time on the availability portion of their product page. For instance, the Stor-Safe Card Box says, "Ships from our warehouse in 4 to 18 business days." This is our estimate for how long it may take to get to us from the supplier. As soon as that arrives we will get your order on its way.


I see. Thanks Diego.


I have another question, if the sale period is already over by the time the 2 Piece Stor-Safe Card Boxes are ready to be shipped, will I still have the discount for the class decks and all the items in the order?

Customer Service Representative

Hello Cm3,

Our system determines whether a discount is valid or not based on when the order is submitted, not when it ships. So as long as your order is submitted while the sale is active it will get the discount.


Okay then, Thanks Diego.

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