Been trying to place an order all day.

[Imrahil_DA]

Greetings,

I have tried to place an order all day. I have put in my card info several times, my address no less than 15 times, approved shipping three times, had the order "go through" where it says an email will be sent...

Now, 5 hours later I still have nothing. Everything is still in my cart with no address info again, no activity from my bank and nothing on my Paizo account. Is there something wrong?

[Katina Davis]

Hi Imrahil_DA,

Thank you for letting us know about this! I'm looking into your account, and I can't see anything that would have been preventing your order from submitting correctly. It looks like you were able to submit it on Saturday, so you should be all set now. I apologize for the confusion!

Once the order has been processed for shipment, you should receive a confirmation email to let you know that it's on the way. Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be happy to help.

Thanks!
-Katina

[Imrahil_DA]

Katina Davis wrote:

Hi Imrahil_DA,

Thank you for letting us know about this! I'm looking into your account, and I can't see anything that would have been preventing your order from submitting correctly. It looks like you were able to submit it on Saturday, so you should be all set now. I apologize for the confusion!

Once the order has been processed for shipment, you should receive a confirmation email to let you know that it's on the way. Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be happy to help.

Thanks!
-Katina

Yes I did! Everything arrived today. I'm not sure what happened. BUt it seemed to work out later. Thanks for the response.