Order 4757348


Customer Service


Hey! Just checking in on something.

Last week payment details were declined for my Adventure Path subscription, so I updated with a valid card and got a new order confirmation from your super helpful rep!

I checked in on the order today, and it seems that my newest authorized transaction has vanished from the Payment details, leaving only the declined transaction from eatlier.

Was this because the transaction I made last week expired due to the one-week limit? Will I have to make a new authorization for my card? Or is everything in order?

Thanks for your help!

Customer Service Representative

1 person marked this as a favorite.

Hello Wight,

The previous authorization has expired. When the warehouse printed up the pick list earlier today a new one was opened. Everything looks good on your order.


That's good to know. Thank you very much! =)

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