I am writing as a followup to getting a replacement core book due to the bad binding. I sent pictures in just after Gen Con, where I purchased the book, but haven't heard anything back yet.
Customer Service Representative
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Hello sedlor,
Thank you for letting us know! I took a look in our inbox, and I could not find anything in any of the folders (including spam, etc) from the email address listed on your account. I also searched by name and nothing came up. Perhaps it was sent to the wrong email address?
If you wouldn't mind sending those pictures again to customer.service@paizo.com and referencing your order #4439150, we should be able to get that taken care of for you. I apologize for the delay! Just let me know if there's anything else I can help out with in the meantime.
Thanks!
Katina
Ok. I figured I had gotten buried in the piles during the rush.