I have been trying to download my Starfinder Core Rulebook PDFs from my subscription, but they seem to be stuck in Personalizing. I have waited the 60 seconds. I have also waited over a day. The amount of time doesn't seem to matter. Please unstick my copy so that I may enjoy your product.
Hello SuperSheep,
I don't see any issues with your account or the PDF. When you click it and it says Personalizing, when you wait a few seconds and click it again do you get any message or anything? It should pop up a box asking if you want to save or download it. If you have something that blocks pop-ups it may be blocking the box from popping up.