Its been over a month, no Starfinder Subscriber Advantage

[Cozmic11]

Hey support,

I posted a thread on the 27th of December 2017 wondering why the Starfinder Subscriber Advantage hadn't been activated on my account. The support staff responded saying that it should activate by the next product release, but it has been over a month.

The only reason i have subscribed to the maps subscription is so I could get the advantage, support your company, and get the free Society Subscription.

I really want to get into the society RPG's but missed 1-07 because the Subscription still hasn't been activated.

Any ideas or help would be greatly appreciated.

Cheers
Odin

[Diego Valdez]

Hello Cozmic11,

Since you had a payment failure on this months subscription order the system treats the superscriber benefits as inactive until that order ships (since that sub is inactive until it ships the system doesn't grant the benefits that require all 4 active subs). It looks like it authorized successfully earlier today so it should be on its way soon. Once it does the scenarios subscription will become active as well.