Hello,
I sent an email on the 5th, a follow-up on the 9th, and a different request on the 11th. I have received no response or action from any of them.
My initial email was to place an order, so that it did not require clearing out my cart of a larger order I had prepared and planned on placing later this month. Those items were urgent (and continue to be), but at this point I will just finish up my large order and try to get it out.
The problem is, I am again running into "Your cart is full! Contact customer service if you need to add more items." and I am not getting the timely responses that I usually do.
So again I am just waiting on a response (after a week) while I have people waiting on me. Then I have the concern about the processing time and email responses if there are any issues that occur (as they seem to every order).
The holiday coupon also bugged out so needs to be reset so I can use it and I will need a manual update (once I am able to add it to the cart) on one of the items that will not allow more than one normally.
Please respond in email or PM.
Regards,
Fran Crowe
