order # 4604831 and sidecart


Customer Service

Silver Crusade

I was expecting the primer and the reaper goblin pyros to end up in this month's order, can you please check on them and see if they can be nudged? I was told here that the goblin pyros would be shipping with this order, and I ordered the primer long enough ago that its 7-14 days should be fulfilled.

Thank you very much.

Silver Crusade

Please also take a peek at the shipping total, it seems awfully expensive.

Customer Service Representative

Hello Redelia,

I have moved the Goblin Pyros into the order and adjusted the shipping. You will be receiving an updated email confirmation reflecting those changes.

We are still waiting for the primer to get to us from the supplier. Keep in mind that business days exclude weekends and holidays. 14 business days from when the primer was ordered (December 28) is Friday, January 19.

Silver Crusade

OK, thank you very much. Can you please push the primer into it's own order so it ships as soon as it arrives? I was willing to wait a few days to save a few dollars on shipping, but not an extra month. I have Christmas presents to paint :)

Customer Service Representative

Hello Redelia,

I have moved it out of your sidecart and into its own order. You will be receiving an email confirmation.

Silver Crusade

Thank you so much for taking care of everything so quickly.

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