Order 4609051 pending


Customer Service


Ordered ordered three books and a mini on Dec 1 and have not received them, will they ever arrive, be resend or will I be givin a refund. I'd like to know please I've been waiting a long time. Thank you.

Customer Service Representative

Hi Dylan,

Thanks for checking in on this. I'm sorry to see that your order hasn't shipped yet. Unfortunately, it looks like we've been having a hard time getting the mini in from a supplier. I'm checking with our webstore team to see what we can find out about that, and will update you as soon as I find out more.

(Please note that we do not finalize any charges until items are processed for shipping, so there is nothing to refund if this is cancelled. More information about authorizations and payments can be found here: http://paizo.com/paizo/faq#v5748eaic9n0t)

If you have any other questions in the meantime, please let us know.

Thanks!
~Sharaya

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