Hello Manuelexar,
Your order shipped out on October 20 and had up to 36 business days in transit to you. It should have arrived by now so it sounds like it is lost in the post. It hasn't come back to us but it could be on its way. We can't track international shipments unless they were shipped through UPS International. I have set up a replacement order for you which should be on its way soon. You will be receiving an email confirmation.