Subscription items damaged in transit (Order 4605057)

[EJDean]

Hi guys,

I received this month's subscription delivery and the card envelope was a bit banged up. When I opened it, I discovered that Pathfinder Player Companion: Potions & Poisons and Pathfinder Campaign Setting: Taldor, the First Empire had been damaged in transit. See linked photos: https://photos.app.goo.gl/0QpjEGydy83LaUpQ2

[Sharaya]

Hi EJDean,

I'm sorry to see that! Would you prefer a replacement copy, or a 25% refund for the non-mint condition of the book?

Thanks!
~Sharaya

[EJDean]

Hi Sharaya,

I'm happy to accept a partial refund. Thanks for your quick response!

Kind regards,
Evan

[Sharaya]

Hi Evan,

Thanks for the update. I've processed that and you should get an updated order confirmation email.

If you have any further questions, please let us know.

Thanks!
~Sharaya

[EJDean]

Thanks, Sharaya!