On Order 4529827 it is showing as "pending" still but showing "3 of 3" packages shipped.
The set of items listed as "Package 3" which shipped "October 13" never arrived. I believe that was the day I made the order, or added things to my sidecart.
I know this could not have actually shipped on October 13th as it includes Ultimate Wilderness and my other November subscriptions.
Can you please look into this order?
Hi Nathanael,
Thanks for letting us know about this. I'm not sure what went wrong here, but part of this order was not able to process.
I've moved the unshipping items to a new order. You should get an order confirmation email for that soon. We'll get that shipped as soon as possible.
Thanks!
~Sharaya
Thanks, looks like these have shipped now got that confirmation.