I seem to be missing PDFs in My Downloads for this product as well as for this product.
The first product is the free Pathways #70 Faerie Tales, which numerous other people have also selected but been unable to download. I have a download tab for this PDF but cannot see it either on that tab of the product page or in My Downloads.
The second product is Infinite Space: Forbidden Weapons & Experimental Arms by Louis J. Porter Jr. Design. I ordered this PDF along with four other PDFs, but something weird happened with this PDF, as you will be able to see when you look at order 4590785. Even though that order consists entirely of PDFs, it somehow has a status of Pending and provided PDFs for all of the items ordered except for this one.
Hello David,
Thank you for letting us know. I have poked a few things but nothing I do makes them appear on your My Downloads page even though I can see them on your account. It looks like these PDFs may have a similar issue to what we saw with the ACG 4-2 PDF last week. I am pinging the tech team to have them investigate and see why these 2 PDFs are not appearing on your My Downloads page.
So I guess the tech team is still stumped on this issue?
Hello David,
It is an issue that is affecting a number of PDFs. They are investigating, but we don't have a resolution yet.
Hello David,
The tech team just told me that you should be able to see and download the PDFs now.
Thank you again! Got them!
It looks like the same problem cropped up with this item in order 4596146.
Hello David,
I'm sorry I missed this update. I responded in the other thread you posted in to say this is now resolved.
I now have In the Company of Dragons Expanded. Thanks!
But I still don't have the D&D 5E cleric domains item referenced two posts up.
Thanks to both of you!
It looks like I have every PDF that I am supposed to have at this point.