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Order 4579727 missing from My Downloads

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Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Hello,

I just bought "Pathfinder Society Adventure Card Guild #4-2—Fanning the Flames PDF" with order 4579727, but it's not showing up on the My Downloads page, nor is a Download tab available on the procut page. Can you please check? Thank you.

I'm having the same problem and reported it a day earlier. Makes me wonder if it's broken for everyone?
Customer Service Representative

Sorry about that! The tech team has been looking into it, but we do not have an answer yet.

Thanks!
~Sharaya

Having the same issue. I run ACG games as a VO and it wasn't added to my downloads, so I tried buying it recently to have it on hand tonight. Any chance that can be refunded with an order # once the issue is resolved and it is made available?
Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Anything new on this issue?
Customer Service Representative

Hi Zaister,

I was able to resubmit and process your order as a new order.

We are still waiting on confirmation for the tech team that this particular download is fixed, but it seems to be showing up on accounts now.

If it's not showing up for you, please let us know.

Thanks!
~Sharaya
Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Charter Superscriber; Starfinder Charter Superscriber

Yes i got it now, thank you!
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