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Good morning,
I have an order: Order 4544876 that seems to be hung up in a pending status. Would you please take a look and let me know if I need to take any additional action to have the PDFs released to my downloads?
If possible, I would like a shipping update on the shirt as well.
Thank you,
-Larke
Hello Shadowlarke,
I have moved the PDFs to a new order and got them submitted. You should have received an email confirmation and you should be able to see them on your My Downloads page. You will see an authorization for the previous order they were on. That will disappear as soon as your bank releases it.
The shirt is an item we have to get from a supplier. Those items will show a longer ship out time on the availability portion of their product page. The shirt says, "Ships from our warehouse in 15 to 45 business days." This is our estimate for how long it may take to us from the supplier.