| MrPsio |
Hi
I ordered a few PDF books in the past without problems, but now I have the first time the status pending. Could this be a website/shop issue or is there any other issue?
There weren't any address or credit card changes after the last time I bought something in the Paizo shop, so that shouldn't have caused a halt...
Cheers
| Sharaya Customer Service Representative |
Hi
I ordered a few PDF books in the past without problems, but now I have the first time the status pending. Could this be a website/shop issue or is there any other issue?
There weren't any address or credit card changes after the last time I bought something in the Paizo shop, so that shouldn't have caused a halt...
Cheers
It looks like there might be something weird going to with this particular PDF. I'm having the Webstore/Consignments team look into.
| Sharaya Customer Service Representative |
After further investigation, the PDF is fine, and it looks like there may have been some trouble with some orders yesterday processing all the way (the website was having a lot of trouble).
I've done some poking and prodding to finished processing your order. The PDF should be on your account now.
Thanks!
~Sharaya