Order keeps getting rejected


Customer Service


Hi. I am desperately trying to buy The Alien Archive PDF but my payment information is being declined every single time I try. I don't know what to do. I've checked and rechecked it at least 3 times. What am I doing wrong? I really want to give you guys my money and none of my local game stores or even bookstores seem to have the physical copy in stock.

Customer Service Representative

Hi Lord Sherbet,

It looks like the billing address was missing some information, but it looks like you were able to get it submitted yesterday.

If you still need help with anything, please let us know.

Thanks!
~Sharaya

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