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I just received an email confirmation for Order 4561397 Pending Shipment and it does not include the three items that have been in my Side Cart for about a month (added Oct. 1, Order 4521357). I see in my order that they were added to my Side Cart, but when I check my My Account page, I don't see a side cart section like I used do.
I just want to make sure that something didn't get horked up with the itesm in my side cart. Can I get a confirmation that these items will be shipped with my normal subscription?
Hi Chinchbug,
It looks like you may have hit the ship as soon as possible button from, but then they didn't get re-submitted all the way, and have been in order limbo.
I've combined them with your November order. You should get an updated order confirmation email.
Thanks!
~Sharaya