Starfinder CRB replacement also defective


Customer Service

Liberty's Edge

Hi,

I had a Starfinder CRB replacement shipped to me, and it is defective in the same manner as the first copy was. If it's possible to get a second replacement, I would really prefer it to be from a second printing. What's the best way to go about doing that? Should I wait until there's news of a second printing arriving and only raise the replacement issue with customer service then? Or can I raise the issue now but have my request somehow flagged to only be fulfilled with the second printing when it comes in? What would be the most convenient way for customer service to work with this?

Customer Service Representative

HI Stay,

I'm sorry to hear that! Please send us an email with the pictures of the second book as well.

At this point, we are out of inventory of the first printing, so it should be a 2nd printing anyway.

Thanks!
~Sharaya

Liberty's Edge

Thanks Sharaya! I will do that!

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